Housing Case Manager

Salary Based on Experience

Riverside County Coalition for Alternatives to Domestic Violence (ADV) and Trauma Recovery Center is a private, nonprofit 501c3 organization serving all of western Riverside County, California, with a range of services aimed at breaking the cycle of physical and emotional violence within families and the wider community.

General Responsibilities:

The Alternatives to Domestic Violence Housing Case Manager will have the responsibility of assisting homeless and at-risk families who are victims of domestic violence break free from the cycles of need toward greater economic opportunity, independence and permanent housing through Riverside County’s Rapid Rehousing Program. The objective of this position is to help chronically homeless victims of domestic violence households sustain stable housing and assure quality control of housing placements.

The Case Manager is responsible for ongoing needs assessment, implementation, support, information, referral, and advocacy for domestic violence survivors that are a part of Riverside County Coalition for Alternatives to Domestic Rapid Rehousing Program.

The position requires successful working relationships with residents that support their ability to increase their self-reliance. This position will influence and recognize positive behavior changes and will identify problems and obstacles that threaten to undermine residents’ self-reliance and housing stability. Maintaining accurate files and records is essential to this position.

The position requires a flexible work schedule and reliable transportation to attend community appointments. Additionally, there will be a need to conduct comprehensive “housing-first” assessments to identify participants’ strengths, resources and obstacles towards maintaining permanent, sustainable housing in the Riverside County area.

The Housing Case Manager works in conjunction with the Housing Navigator to assist clients in completing housing applications, including obtaining all documents necessary for a successful application while supporting move-ins to new units, and developing plans for rent payment crisis and daily living.

Additional Responsibilities:

Provides case management to participants after housing placement, supporting them in adjusting to housing and building long-term connections to community services.

Coordinates field trips to housing fairs, housing appointments, and other related trips.

Addresses the change of “home” and familiar location with tenants; the potential for isolation, how to pay bills, manage visitors and relationships, etc.

The Case Manager links participants with wrap around services for mental/physical health, housing, substance recovery, and other services based on initial intakes and assessments.; compiles data, prepares reports, and maintains thorough and concise case notes and participates in weekly case management and other program meetings.



Bachelor’s Degree in Social Work or related field; Candidates with less than a BA/BS degree must have at least 5 years of direct life experience working with long-term victims of domestic violence who have been homeless, low income, and diverse populations and have a working knowledge of crisis intervention.

Must have the ability to work effectively with a diverse population; plan, organize and prioritize duties; speak effectively before small groups; clearly communicate information and instructions verbally and in written form; maintain a positive, professional and safe environment while on duty; and establish and maintain effective working relationships with others.

Excellent verbal and written communication skills and the ability to work independently are required. Valid CA Driver License and proof of vehicle insurance is required.

Proficiency in all Microsoft Office programs is a must.

Fluency in Spanish is a significant value.

Service Delivery:

  • Maintain a caseload of 25-50 individuals. Meet with domestic violence survivor candidates for Permanent Housing as needed to develop and monitor each individual’s case plan.
  • Visit and inspect client residence to ensure that they are properly maintained.
  • Be knowledgeable of community resources and make referrals as needed.
  • Work with volunteers and community resources to assure that residents are linked with services such as employment, education, tutoring, and/or mentoring as appropriate.
  • Facilitate relationship building between other service providers and clients.
  • Provide comprehensive Case Management services including initial needs assessment, benefit assessment, housing objectives, tenant education, advocacy, and referrals.
  • Develop an individual case management plan, including financial planning, and housing goals with recipient individuals and families
  • Create schedule and meet regularly with recipient individual and/or family unit, tracking progress towards goals in detailed case files with charts, case notes, and outcome evaluation
  • Assist clients with employment searching and housing related issues.


Please Note: Resumes who do not meet the minimum requirements will not be considered.

Alternatives to Domestic Violence is a small 501c3 nonprofit and does not currently offer medical benefits; we do, however, offer a generous vacation, holiday, and sick package. We also encourage work/life balance which includes a one-year paid Gym Membership upon completion of the probationary period as well as a Tuition Reimbursement Program. (restrictions apply).

If you meet the qualifications for this position, please submit your resume to reply2hr@alternativestodv.org for consideration.

What Our Partners are Saying

We’re grateful for the support of our partners, and the community that works to improve the lives of those who are in need of help from domestic violence.